FAQs
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
Upon completing your purchase, please allow 2-4 weeks for your order to arrive. You will also receive a shipping confirmation email with the tracking number and order details once your order has been shipped out.
Please know that our website, Combat Breast Cancer, partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Tibet, Thailand, China, India, etc. via our partnership with USPS. Because we ship directly from our partners in these countries, your item may take 2-4 weeks to arrive. If you need further assistance, please do not hesitate to contact us at support@combatbreastcancer.com.
DO YOU SHIP YOUR PRODUCTS INTERNATIONALLY?
Currently, we only ship to addresses within the United States. We are still working on making our products available for international shipping and we will definitely update our website once this option is available.
WHAT PAYMENT METHOD DO YOU ACCEPT?
We currently accept payments by all major credit cards (Visa, MasterCard, and Amex) as well as PayPal. PayPal accepts Visa, MasterCard, American Express and Discovery. Please do not worry if you do not have a PayPal account. To purchase through PayPal you have the option to checkout as a Guest. A PayPal account is NOT REQUIRED.
DO YOU OFFER FREE SHIPPING
Yes, at Combat Breast Cancer we offer Free Shipping on all orders over $50 (after discounts and gift cards have been applied).
IS IT SAFE TO ORDER ON COMBATBREASTCANCER.COM?
Definitely! Combat Breast Cancer is committed in keeping your personal information safe and secure. Combat Breast Cancer uses SSL Technology, a widely used Internet Encryption standards, so we can provide you the safest and most secure online shopping experience.
WHAT IS YOUR RETURN/ REFUND POLICY?
You can visit our Return / Refund Policy page by clicking the link below: http://combatbreastcancer.com/pages/returns-and-refunds
HOW DO I TRACK MY ORDER?
Once your order has been processed and shipped, we will send you a shipping confirmation email with the tracking number and details. Please allow USPS, and UPS 2-5 business days in transit to deliver the item to your home.
WHERE IS THE COMBAT BREAST CANCER STORE LOCATED?
Combat Breast Cancer is a North American headed company with a warehouse in Blaine, WA, USA and merchant processing using Shopify Payments based in Canada.
WHY DO I SEE EXTRA BANK FEE WHEN I PLACED AN ORDER ON YOUR WEBSITE?
We conduct shipping within the United States. As our Merchant Processing is located in Canada your banking institution/credit card may be viewing it as an international transaction and charging a small international service fee (usually between $1-$2). Please note the this charge is through your bank/credit card and NOT by our company. It would be best to please get in touch with your bank or credit card company so they can give you more information.
HOW DO I CONTACT COMBAT BREAST CANCER SUPPORT?
If you have any questions or concerns, please email us at support@combatbreastcancer.com. (please allow 1-2 business days for one of our Customer Service Agents to get back to you.)